RETURN POLICY

Products should be stored at room temperature and in a shady place. Our store throughout the year takes care of the proper storage and preservation of the items we keep in stock. During the packaging and shipping of each order, the products are checked. During the summer months storage should be done in the refrigerator.

To make a return, you must first contact us (electronically or by phone) to begin the return process
Please note that:

• For reasons of health safety we do NOT accept returns of EDIBLE products.
• The shipping costs of the products TO our company are borne by the customer.
• Returned products must be in complete packaging, without damage. The product should not have been used.
• Before each return you should contact our company.

Returns are accepted only because of our fault.

PRODUCT RETURNS IN CASE OF OUR FAULT

In cases where the products you ordered have exceeded the expiration date. In any case of sale of a wrong product, ie in case of delivery of an item other than what was ordered or in a larger quantity than the one ordered, with proven fault of piperi-evripidou.gr In each case of sending a product of poor or defective quality with proven fault of piperi-evripidou.gr In any case where the product upon delivery has packaging so damaged (completely or for the most part) that it affects / affects its use / consumption of. In cases where there was a problem - defect in the product.

Our company provides you with the possibility of returning products within five (5) working days from the day of receipt of your order.

In any case, the products must be returned in the condition received by the customer, complete, without damage and in their packaging, accompanied by all documents and original purchase documents. In case the return does not take place within the above period or does not meet any of the requirements, piperi-evripidou.gr may not accept any return and replacement.

If the conditions are met and a product return is accepted, the consumer is entitled to receive a credit note of equal value for the purchase of another product (s), or to receive a cash back if the purchase was made in cash. If the purchase was made with a credit card, a transaction will be canceled and a corresponding update (credit) of his credit card will be made.

ATTENTION: Before returning the product, you must contact us to inform us either on our phones or via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 2104441980

Procedure & Ways to Return

At our physical store 38 Evripidou, 10552, Athens: In this case you can come to our store and one of our representatives will check the condition of the product and will serve you. If you want to change the product with someone else, we would recommend that you contact our store earlier to confirm the availability of the new product.

Shipping product: In this case you can send us the product following the procedure. First you pack the product / s in the box in which you received your order. packaging you place a document in which you inform us how you wish to resolve the financial backlog, if the product is deemed capable of return, or the new product you want to send you, in case of change and finally send the parcel, through the agency courier from which you received your order.

Return costs

In case of fault of piperi-evripidou.gr the cost of the return is borne by piperi-evripidou.gr and the customer can choose if he wants a refund, a credit note of equal value for the purchase of another product or the re-shipment of the order.

Comments

Piperi-evripidou.gr reserves the right to abolish or modify the policy   returns, posting the relevant new terms and conditions on its website.

In case the product violates the terms of returns and is deemed unsuitable for return, then it will be returned to the customer. Shipping will be borne by him.